Terms of service
OVERVIEW
Welcome to Elvera! The terms "we", "us" and "our" refer to Elvera. Elvera operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Elvera is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy at elveralife.shop/policies/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device settings.
We do not warrant that the appearance or quality of any products purchased will meet your expectations. All product descriptions are subject to change at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Elvera reserves the right to accept or decline your order for any reason. Your order is not accepted until Elvera confirms acceptance.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy at elveralife.shop/policies/refund-policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that the credit card information you provide is true, correct, and complete.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - RETURNS & REFUNDS
Please refer to our Refund Policy at elveralife.shop/policies/refund-policy for full details on returns and refunds.
SECTION 7 - PROHIBITED USES
You may not use our Services for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe upon intellectual property rights, to harass or discriminate, or to submit false or misleading information.
SECTION 8 - INTELLECTUAL PROPERTY
All content on this store, including text, graphics, logos, and images, is the property of Elvera and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
SECTION 9 - THIRD-PARTY LINKS
Our store may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites and encourage you to review their terms and privacy policies.
SECTION 10 - DISCLAIMER OF WARRANTIES
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses.
SECTION 11 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Elvera shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.
SECTION 12 - INDEMNIFICATION
You agree to indemnify and hold harmless Elvera and its affiliates from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
SECTION 13 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
SECTION 14 - CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our Services following any changes constitutes your acceptance of the new Terms.
SECTION 15 - CONTACT INFORMATION
For any questions about these Terms of Service, please contact us:
Elvera 951 Bridge Avenue Windsor, Ontario, N9A 2M9 Canada Phone: 4372374742 Email: hello@elveralife.shop